We encounter problems statements everyday and there are ‘n’ number of ways to solve them. In addition to this there is no good or bad way of solving them !
Over a period of time I have come to see that we generally get into conflict due to internal workings and although we do arrive at solution but the journey does become painful for individuals who might be pivoting to solve it.
One of the things that I tried to experiment and improve upon was trying to make ‘process’ the winner & keeping ‘problem’ in centre of the ‘solution’ . Most of the time we make mistake of putting people in centre of the solution and try to solve for them whilst , it should be other way round where we focus on problem and make ultimately process the winner so that people then are able to scale themselves using a solution which was designed to support process.
Looks simple in the way I put it .. but honestly it becomes difficult and requires one to really sieve out various layers to iterate on solution that makes process the winner !