Tag Archives: decision making

Good Better Best – Quality of Decision

You might heard following phrases several times :

 “This is a wrong decision , we should not made this call”

“Why did you not inform us , otherwise we would have made right decision”

“I think if we would have collaborated , we could have made a right call on this issue”

Being a programmer at core , made me see these statements coming out with binary response : “Right” or “Wrong” , but as I travelled through the journey of being a manager and executing more responsibility with years gone by , it has started to make me feel that decisions in itself cannot be so binary in their outcome!

Quality of decision is always known post-facto unless we follow some mystical science of crystal ball gazing! You would have seen that I highlighted a particular term “Quality“. There is a reason to it , because I strongly feel post my experiences that we put lot of pressure on self and others by classifying decision in binary manner.

Man-thinking-by-Creative-Ignition-Creative-Commons

 Photo Credit : Creative Ignition ( Creative Commons )

 

We want to remain quick on decision making and at the same time we expect them to be always right , but that is not the case. According to me the spirit and context in which a decision is made , it starts with always being “good” . The intent with which we make decisions is always good , it can only be the case that we evaluate whether our decisions could have “better” and could we make it “best call every taken !

 

It is important that we constantly review out decision outcomes and rank them against this strategy to improve our decision quality.

Happy Decision Making!!

Indecision Or Flexibility?

In my earlier post : Control & Freedom : Managing Relationships , I talked about how exercising control to maintain right hypothesis can cause undue tension and sometimes it is necessary to walk away with right attitude coupled with mindset. If we take a balcony view , we would also get to know that control usually allows for consistent decision making process. You would find a predictable pattern in every move made and the thought that drives it. When you create freedom , then it can lead to frequent changes in decision.. or in traditional world a sense of indecisive behaviour…

Well that paradigm might not hold true in current operating environment , where agile is name of the new game and Holacracy is helping fostering system of self-organisation. One would have to change to see changes as flexibility and be pragmatic about it.. but everything needs to make some sense & hence decision making would need to have a some guard rails that allow for +ve flexibility as opposed to u-turn twice a day !

Couple of guards rails suggestions:

  • Consider views from everybody: Adopt paradigm from software engineering of distributed software development , where people can have pull on decision making process.
  • Look at incremental hypothesis development: Seek some parallelism from the world of iterative software development and apply that to decision making process.
  • Balance against extreme autonomy: Ensure that some level of control is exercised , because remember decisions always have cascading effect so acting responsibly is very important.